The fact that the system can be used via an app on your phone, a key fob or a key pad makes it really versatile and there is always someone on the end of a phone or ready to answer an email with any questions you have so the after service has been wonderful. So far we have installed an internal alarm system but we will also be using Smart Home Security to provide us with external CCTV cameras and gate automation, all which will integrate with what we currently have and be controlled via our existing app. A great feature is the ability to take the system with you when you move, though this is not relevant to us as we plan on staying in this house for quite a while!I had given this a one star because it was not accurately presented to me. I argue it’s not wireless because I asked when I was told that it was wireless and finds its own internet that I have a medical device that finds its own internet, will it not conflict with it and I was told it will not but on the day of fitting a box was plugged into my internet and left there. I felt like something had been taken off me from under my feet because there was not supposed to be something plugged into my internet, I was led to believe it finds its own internet. However I was vulnerable at that time as I had just been burgled.